Privacy Policy

Privacy Policy

This Privacy Policy outlines how Feelux Genuine (“we,” “our,” or “us”) collects, uses, shares, and protects your personal information when you visit or make a purchase from our website. We respect your privacy and are committed to protecting the personal information we collect from you. We encourage you to read this policy carefully to have a clear understanding of how we handle your information.

1. Information We Collect:

1.1 Personal Information: When you visit our website, we may collect certain personally identifiable information from you, such as your name, email address, postal address, phone number, and payment details, solely for the purpose of processing your orders and improving your shopping experience.

1.2 Cookies and Tracking Technology: Like most websites, we use cookies and similar tracking technologies to enhance your browsing experience. These technologies help us understand how you use our website, track your preferences, and customize content to your liking.

2. How We Use Your Information:

2.1 Order Processing: We use the personal information you provide to process and fulfill your orders, communicate important order-related updates, arrange for shipping, and provide you with customer support.

2.2 Marketing Communication: With your consent, we may send you promotional emails about new products, special offers, or other updates that may be of interest to you. You can opt-out of these communications at any time by following the unsubscribe instructions provided in the email.

2.3 Statistical Analysis: We may use your information to analyze customer behavior, track website performance, and improve our products, services, and overall customer experience.

3. Information Sharing:

3.1 Service Providers: We may share your personal information with third-party service providers who assist us in operating our website, conducting our business, or serving you. These service providers are obligated to treat your information confidentially and are not permitted to use it for any other purpose.

3.2 Legal Compliance: We may disclose your personal information if required by law or in good faith belief that such action is necessary to comply with legal obligations, protect and defend our rights and property, or investigate potential violations of our policies.

4. Data Retention:

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected and to comply with applicable laws and regulations.

5. Your Rights:

To exercise your rights regarding your personal information, including accessing, correcting, or deleting it, please contact us using the information provided in the “Contact Us” section below. We will respond to your request within a reasonable timeframe.

6. Security:

We take reasonable precautions and follow industry best practices to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure. Therefore, we cannot guarantee the absolute security of your information.

7. Changes to this Privacy Policy:

We reserve the right to modify this Privacy Policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make substantial changes to this policy, we will notify you here or by other means such as email.

8. Contact Us:

If you have any questions or concerns about this Privacy Policy or wish to exercise your rights, please contact us at:

Feelux Genuine
Dar Free Market OysterBay
Ground floor office no 55
Dar es salaam Tanzania
feeluxgenuine@gmail.com
+255679440306